Welcome to Jerry Seiner GMC

Good communication and service. Will visit again.

Fix tire good

Great service. Having the video of the inspection was fantastic! Great customer service!

I just want to thank Ty, Blake and Bryon for the positive experience and service!

Great service and follow-up….

I came in for an oil change and everything was very easy. I appreciated the thorough video of my car that they sent as well.

I previously left a 5 star review for the staff I worked with on the first purchase at Jerry Seiner. Stephen was such a great guy to work with when I bought my GMC Canyon Denali. For the past year Bryon and Stephen have taken care of me with such great service. I wish I could say the same about the staff that I worked with this time. I just went in to have some maintenance done on my Canyon and during the waiting time I was greeted by (Ashley?) who asked if I wanted to look at any vehicles. They had a truck that I was interested in, but I had to discuss financing to make it fit our budget. I agreed to buy a truck ONLY if they were able to meet a specific payment. We worked on it and were able to make it work, or so we thought. We signed papers and when it came to the payment paper it was higher than we had agreed to. The accountant, Andy Tran, had made a mistake on the warranty that we had agreed to. It actually made the truck payment higher than we had agreed to. We were told that we could just get a reimbursement check to make up the difference of the agreed price and the price they sold it to us for so we could put that toward our monthly payment. We asked for some sort of documentation of that agreement. Leo told us that we didn't need to. We shouldn't have proceeded with the sale. We were told that we would receive an $1,800 CHECK in the mail. We waited for over 2 months to get the check and it never came. I eventually decided to call them to check on the status. The person who answered couldn't help me with the issue and said he would have the finance employee call me. It never happened. A few days later I called again and was told that they would call me back. This happened 5 TIMES! Finally I got the manager, Leo, who signed the paperwork agreeing on the $1,800 refund. I expressed my concern and frustration. He couldn't remember making that agreement. He told me that he couldn't find the agreement that we had made for the refund. He said he would look into it and told me to call him back Tuesday of the following week to check in. My wife went through the paperwork and found the written in agreement in the paperwork with his signature. I texted him on Wednesday with a photo of the signed paper to double check on the status. I got no response. Later that day I texted again and he said that he took care of it the day we talked and it should take 7-10 days to be processed. I thanked him for the time he took to take care of the issue and he didn't respond. 3 weeks later we're still waiting for a CHECK. Doing finances last night we found out that instead of sending us an $1,800 refund as promised, they applied it to our truck payment. That does nothing for us other than lower our payment for that month. We were relying on that agreed refund to apply to our payment each month. We now have that higher monthly payment that we were trying to avoid in the first place and the truck payment is now outside of our budget. In addition to this, they gave me the temporary paper license plate to tape in my window until I got the stickers for the personalized license plate that I already had that I was just going to take from my Canyon to the Tacoma. The temporary plate expired on February 2nd. I discussed this issue with them on the phone as well (once the sales rep FINALLY returned our phone call after a few previous phone calls) and they told me that I should get the registration and stickers in the mail in about 2 days. My temp plate had expired 10 days earlier. I got the stickers and registration paperwork in the mail longer than 2 days later and the registration paper said that it got registered on February 12, the day that I called. They completely forgot to take care of the registration until I called them with the issue. I will never do business here again and don't recommend them to others either.

They solved the problem professionally and are very friendly.

Good service, reason for 3 star is they charge a 3% charge to use a credit card. Not a big deal but they don’t tell you this ahead of time and don’t tell you when you check out either, it is written on a paper on the counter and is added automatically on the machine without anyone ever mentioning it. Unfortunately I won’t be back there are many other places that don’t charge this fee or are at least upfront about it.

Regularly book my service appointments with Blake Atkin. His customer service is outstanding and he always takes care of me in a very efficient and effective way.

Very nice people and great customer service! Not too many dealerships provide loaner vehicles and uber rides, but they did!

Service was fast and affordable. Steven was awesome to work with!

I’ve bought multiple cars here and they have been great. Also, I do all my service through them and they have been great.

I took my car here for a service and Blake was the most amazing help. They ACTUALLY make you feel like family.

Great Service

It's not too often that I think many people have a positive experience at a car dealership. This was my first time here, and it started with a phone call with a saleswoman named Savannah when I was looking to buy a replacement truck. She was great to deal with, very kind, and super knowledgeable. She also helped me set up the OnStar in the new Sierra I had just purchased, and walked me through some of the different features the truck had. She even followed up with me later the next day to see how everything was going with the new vehicle and if I had any questions. Most people dread spending time in a dealership, and I tend to feel the same way. However, I felt like no time was wasted the moment I stepped through the door, and every step happened both quickly and efficiently. Hands down the best service and personnel I have ever had in my time buying vehicles, and will be shopping here again in the future.

Scot is awesome to work with! He was very accommodating and worked to get us into our new vehicle quickly.

Ashley dzib, Leo and Lindsey where amazing it took a while to get me approved being a new business owner, they worked together to ge it done! I would recommend anyone to come see Ashley D!! She knows her stuff and will work with management to insure you have a pleasent 5 star experience! We plan on buying a second truck later this year!! We bought a 2025 AT4 HD see Ashley for your truck needs !! 🙂

It was a very nice experience working with Ashley, she showed me around and very informative about the Denali Yukon. I’d definitely plan on returning.

Each time my car is in the care of Jerry Seiner NSL, I am in great hands! Their service is wonderful, communication is easy and prices are always reasonable. Specifically Bryon and Blake have taken GREAT care of us!!

Today I met Miguel on the sales team. He was so proficient in his listening and Care. Your can't teach care. So grateful. Just a joy to work with! A++++++++++++++++++++++++++++++++++++++++

Extremely happy with service at Jerry Seiner GMC in North Salt Lake City. They got me for work on my daughter's '24 Chevy Colorado in with one days notice, on Christmas Eve no less. Blake and the crew were great to work with, kept me informed about the progress of work being done and got me out as soon as possible. Would definitely recommend and would not hesitate using them whenever we are visiting SLC again. I feel really good having a great place for my daughter to have work done. Thank you.

Miguel was great to work with, the process was so simple and easy. I would definitely buy another car from this dealership

Ashley was great help, pleasure working with her. Will go back again

Went in at this dealership… I’m a first time buyer and Miguel was super helpful and provided good information for me.